Privacy Policy
At Novacelle Enterprises, we value your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a service, place an order, or communicate with us. This information may include your name, phone number, email address, delivery address, and details relating to the products or services you request.
We may also collect limited technical information such as browser type, device information, and website usage data to help improve our website and services.
How We Use Your Information
We use the information we collect to:
- Process service requests and product sourcing inquiries.
- Communicate with you regarding orders, purchases, and deliveries.
- Provide customer support.
- Improve our services and website performance.
- Maintain business records and operational processes.
- Comply with applicable legal and regulatory obligations.
Information Sharing
Novacelle Enterprises does not sell, rent, or trade personal information to third parties.
We may share relevant information with suppliers, vendors, logistics providers, payment processors, or service partners only when necessary to fulfill your request, complete a purchase, coordinate delivery, or provide related services.
We may also disclose information when required by law or regulatory authorities.
Data Security
We implement reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.
While we take appropriate steps to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Website Usage
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience.
You may adjust your browser settings to manage or disable cookies, although certain website features may be affected.
Third Party Services
Our website may contain links to third party websites or services. Novacelle Enterprises is not responsible for the privacy practices, content, or policies of external websites.
Users are encouraged to review the privacy policies of any third party services they choose to access.
Data Retention
We retain personal information only for as long as necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and support legitimate business operations.
Your Rights
You may request access to the personal information we hold about you, request corrections to inaccurate information, or inquire about how your information is used.
Requests may be submitted using the contact information provided below.
Contact Information
For questions regarding this Privacy Policy or the handling of personal information, please contact:
Novacelle Enterprises
11, Moleye Street, Yaba, Lagos, Nigeria
Phone: 07058614209
Email: nova@novacelleenterprises.com
Updates to This Policy
Novacelle Enterprises may update this Privacy Policy from time to time to reflect changes in business operations, legal requirements, or service offerings. Updated versions will be published on this website.